Privacy Policy

1. Applicability of This Privacy Policy

This Privacy Policy applies to all users who register, visit, or use our Platform ("Users") from India. It governs all data collection and processing activities carried out by Cricket Fantasy India in compliance with:

• The Information Technology Act, 2000
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• The Digital Personal Data Protection Act, 2023 (DPDPA)
• Any other applicable Indian data protection laws

This Policy also applies to our affiliates, subsidiaries, and third-party partners who process user data under our direction.

2. Information We Collect

We collect both personal and non-personal information to provide a better user experience, ensure legal compliance, and improve our services.

A. Personal Information

We may collect the following personal data from you:

• Full Name
• Mobile Number
• Email Address
• Date of Birth (to verify age eligibility)
• Address and State (for verification and KYC)
• PAN Card or Aadhaar details (for withdrawal and identification)
• Bank Account or UPI details (for prize payouts)
• Profile photograph (optional)

B. Non-Personal Information

We also collect:

• Device type, model, and operating system
• IP address and browser type
• Location (approximate)
• App usage statistics
• Game activity and performance data
• Referral and marketing source information

C. Sensitive Personal Data

As per Indian law, the following data is considered sensitive:

• Financial details (bank/UPI info)
• Passwords
• Official identity documents (PAN, Aadhaar)
• Any biometric data (if applicable)

We handle such data with the highest level of encryption and security.

3. How We Collect Information

We collect data from users in the following ways:

• Directly: When you register, create an account, verify KYC, participate in fantasy games, make transactions, or contact support.
• Automatically: Through cookies, device analytics, or usage tracking tools.
• Third Parties: Through payment gateways, ad networks, or social login platforms (e.g., Google, Facebook).

4. Purpose of Collecting Information

We use your information for legitimate business purposes, including but not limited to:

• Account registration and authentication
• Providing access to fantasy games and tournaments
• Processing deposits, withdrawals, and rewards
• Verifying user identity and age (18+ compliance)
• Preventing fraud, cheating, or illegal activities
• Communicating important updates, offers, and notifications
• Improving gameplay experience, personalization, and analytics
• Ensuring compliance with legal and tax regulations

5. Use of Cookies and Tracking Technologies

Our Platform uses cookies and similar technologies to:

• Remember user preferences
• Manage login sessions
• Analyze traffic and app performance
• Serve relevant advertisements

You can control or delete cookies through your browser settings, but disabling them may affect some features.

6. Information Sharing and Disclosure

We may share your data with the following categories of recipients:

• Service Providers (payment gateways, KYC verification partners, analytics providers)
• Regulatory Authorities (if required under Indian law)
• Affiliates and Business Partners (for promotional or operational purposes)
• Law Enforcement Agencies (for investigations or fraud prevention)

Every third party we work with is bound by confidentiality and data protection obligations.

7. Data Retention Policy

We retain user data only as long as necessary for the purposes outlined in this Policy, or as required by Indian law (for example, for tax, legal, or accounting reasons).

Upon account deletion, your personal data will be securely deleted or anonymized, except where retention is required by law.

8. Data Security Measures

We follow industry-standard security practices including:

• SSL encryption for all data transmissions
• Secure data storage with firewalls
• Regular security audits
• Restricted access to sensitive data
• Two-factor authentication for user accounts

Despite these safeguards, no system is 100% secure. You are responsible for maintaining the confidentiality of your login credentials.

9. Age Restriction and Responsible Gaming

Fantasy cricket games are open only to users 18 years and older.

We do not knowingly collect personal data from minors. If we become aware that a minor has provided data, we delete it immediately.

We also encourage responsible gaming. Users should play for entertainment, not as a source of income.

10. User Rights Under Indian Law

As per the Digital Personal Data Protection Act, 2023, Indian users have the following rights:

• Right to Access – You can request copies of your personal data.
• Right to Correction – You can request correction of inaccurate data.
• Right to Deletion – You can request deletion of your personal data.
• Right to Withdraw Consent – You can withdraw consent for marketing or optional data use.
• Right to Grievance Redressal – You can raise complaints about data misuse.

To exercise these rights, please email us at: privacy@cricketfantasy.in

11. Grievance Redressal and Contact Information

We have appointed a Grievance Officer / Data Protection Officer (DPO) as per Indian law:

All user grievances will be acknowledged within 24 hours and resolved within 15 working days.